Contact Us

How to Contact Us

Please use the Info/Request Form below to inquiry about our products and to special order or reserve your next motive power and rolling stock (schroll down to our helpful form).

 
Our Current Business Hours:
We can be reached from 9am-6pm CST Monday-Sunday.
Vmail: (512) 750-8331 (Please leave us a message for an immediate response.)
NEW Email: sales.lonestarcollect@gmail.com (For general questions)
LoneStarCollectibles: Facebook Messenger Button (For immediate responses)
Find us on Social Media:
Facebook: https://www.facebook.com/lonestarcollect/
Instagram: https://www.instagram.com/lonestarcollector/
YouTube: https://www.youtube.com/channel/UCC16-DUGtxYBMsyY8G3ANEA
Our Mailing Address:
Lone Star Collectibles
13 Rambling Creek Cir
Wimberley, TX USA 78676
We strive for excellent customer service. If you ever have a problem with your purchase, please do not hesitate to contact us. We will make ever attempt to make it right even if we don't make any profit on the sale. You, our customers, are what makes Lone Star Collectibles the online business above the others.
We are an authorized dealer for Bowser Trains, InterMountain Railway and ESU LokSound, Rapido Trains and Micro-Mark Miniature Tools.
We are a distributor for Athearn and Athearn Genesis trains.
All in-stock orders are shipped immediately next business day USPS Priority. Some special orders may take up to 10-14 business days depending on availability. At this time, we do not have a brick and mortar store. Please contact us with your questions and comments.
Remember, tell others about our products and the great customer service. And tell me how we can make it better!
Thank you again for putting your trust in us!
John Lehmann, founder/owner of Lone Star Collectibles

For our current products catalog, please click here.

(Starting in 2019, we will begin serving our neighbors to the north in Canada. Most orders will be shipping via USPS with some restrictions. If you are interested in ordering from us and reside in Canada, please feel free to contact us. We are still working out the details to make it cost efficient to do so for us both -- We are not accepting any other international orders at this time. We apologize for any inconvenience.)

 

PRODUCT DISCLAIMER: MUCH OF THE IMAGES USED TO PROMO MODEL TRAIN PRODUCTS ON OUR WEBSITE ARE USED TO ILLUSTRATE THE ITEMS OFFERED AND MAY NOT BE A FULL REPRESENTATION OF THAT EXACT ITEM. THE ITEMS SHOWN MAY BE OF SLIGHT DIFFERENCES IN REGARDS TO ROAD NAMES/NUMBERS AND PAINT SCHEMES. SOME IMAGES MAY BE FURNISHED BY OUR SUPPLIERS TO REPRESENT THEIR PRODUCT. PLEASE MESSAGE US IF ADDITIONAL PICTURES/ILLUSTRATIONS ARE NEEDED FOR YOUR INTEREST.