Contact Us
Please click on the Contact Form to contact us directly. Please allow a timely manner for us to address your inquiries during normal (local) business hours.
Our Current Business Hours:
We can be reached from 9am-6pm CST Monday-Sunday.
Vmail: (512) 750-8331 (Please leave us a message for an immediate response)
Email: sales.lonestarcollect@gmail.com (For general questions)
LoneStarCollectibles: Facebook Messenger Button (For immediate responses)
Find us on Social Media:
Instagram: https://www.instagram.com/lonestarcollector/
YouTube: https://www.youtube.com/channel/UCC16-DUGtxYBMsyY8G3ANEA
Effective May 1, 2023, Our NEW Mailing Address
Lone Star Collectibles
200 N 2nd St
Buckholts, TX USA 76518
We strive for excellent customer service. If you ever have a problem with your purchase, please do not hesitate to contact us. We will make every attempt to make it right even if we don't make a profit on the sale. You, our valued customers, are what makes Lone Star Collectibles the online business above all others.
We are an authorized dealer for Bowser Trains, InterMountain Railway, ESU LokSound, Train Control Solutions, Tru-Color Paints and Micro-Mark Miniature Tools.
We are your retail dealer for The Coach Yard!
All in-stock orders are shipped immediately next business day USPS Priority, First-Class Mail or UPS-Ground. Some special orders may take up to 10-14 business days depending on availability and will be shipped once received, next business day. At this time, we do not have a brick and mortar store.
Please feel free to contact us with your questions and comments. You may use the provided form by clicking on the Contact Lone Star Collectibles button at the bottom of the screen.
Remember, tell others about our products and the great customer service. And tell me how we can make it better!
Thank you again for putting your trust in us!
John Lehmann, founder/owner of Lone Star Collectibles
For our current products catalog, please click here.
(Starting in 2019, we will begin serving our neighbors to the north in Canada. Most orders will be shipping via USPS with some restrictions. If you are interested in ordering from us and reside in Canada, please feel free to contact us. We are still working out the details to make it cost efficient to do so for us both -- We are not accepting any other international orders at this time. We apologize for any inconvenience. However, we are open to shipping in areas of interest, so please contact us prior to placing any orders. We will need your postal code and full shipping address when contacting us. Use the handy Contact Lone Star Collectibles button at the bottom of the screen. Our prices do NOT include Import Duty and / or GST / VAT for shipments outside the of the USA. You may need to pay these charges at the time of delivery to your "Ship To" address. You can contact your local Customs Office to determine what these rates may be. Please note that we will not report a lower package value. Thank you.)
PRODUCT DISCLAIMER: MUCH OF THE IMAGES USED TO PROMO MODEL TRAIN PRODUCTS ON OUR WEBSITE ARE USED TO ILLUSTRATE THE ITEMS OFFERED AND MAY NOT BE A FULL REPRESENTATION OF THAT EXACT ITEM. THE ITEMS SHOWN MAY BE OF SLIGHT DIFFERENCES IN REGARDS TO ROAD NAMES/NUMBERS AND PAINT SCHEMES. SOME IMAGES MAY BE FURNISHED BY OUR SUPPLIERS TO REPRESENT THEIR PRODUCT. PLEASE MESSAGE US IF ADDITIONAL PICTURES/ILLUSTRATIONS ARE NEEDED FOR YOUR INTEREST. ALL CONTENT MAY BE COPYRIGHTED AND MAY NOT BE USED WITHOUT WRITTEN PERMISSION.