HO Scale Pre-Orders

Use this form for all NEW PREORDER REQUEST only!

Effective January 1, 2020

Non-Payment Customers

To remain in good standings with all of our suppliers and distributors, and to reduce any preorder shipping delays when a product becomes available, all previous, non-payment customers will now be required to prepay for their preorder reservations in full when preordering. Invoices will be due in 5 business days from receiving all preorder request. If we have NOT received your payment in full, your request will be cancelled. 

 

All other customers may continue to Advance PreOrder products without prepayment (your account must be in good standings). As before, all invoices will be sent in advance of products being shipped. These are due within 5 business days of receipt. Once we have received your payment in full, your product will ship from our supplier. It will be inspected for quality before it is shipped on to it's destination (usually one business day).

Change Your Mind? No problem, just kindly let us know prior to us invoicing and we will cancel your order with our supplier before your order ships. Payments made in full will be refunded on all preorders prior to item(s) shipping from our supplier(s) (some restrictions may apply if item(s) have shipped from our supplier(s).

Any non-payments on any preorder item(s) may result in preorders entered in our system not being honored in the future. We reserve the right to resale any reservations after 10 business days due to non-payment of sent invoices without payment in full. Any partial payments made may be forfeited.

We want your business, but we too want to be paid for the services and products we provide and sell!

We do NOT have any exact ETAs when Pre-Order products will arrive from our suppliers. We are in constant communications with them, bringing you the latest news and announcements when made available. Thank you again for your continuous patience.

Questions?? Please use our Contact Lone Star Collectibles button at the bottom of the screen and send us your inquiries. All messages are answered in a timely manner.

 

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