HO Scale Pre-Orders

Effective January 1, 2020

To remain in good standings with our Athearn supplier, all preorders of Athearn and Athearn Genesis products will now require payment in full before reserving these products with us. We will continue to honor FREE domestic shipping with your Athearn preorder. You will be notified as before when your item ships. All product release dates by the manufacturer is subject to change, including delays and any unforeseen cancellations. If your product becomes unavailable, you will receive a full refund upon notice. We apologize for the inconvenience.

All preorders of Bowser, InterMountain and Rapido Trains remain unchanged and you may continue to Advance PreOrder these products without prepayment (your account must be in good standings). As before, all invoices will be sent in advance of products being shipped. These are due within 5 business days of receipt. Once we have received your payment in full, your product will ship from our supplier. It will be inspected for quality before it is shipped on to it's destination.

Change Your Mind? No problem, just kindly let us know prior to us invoicing and we will cancel your order with our supplier before your order ships. Payments made in full will be refunded on all preorders prior to item(s) shipping from our supplier(s) (some restrictions may apply if item(s) have shipped from our supplier(s).

Any non-payments on any preorder item(s) may result in preorders entered in our system not being honored in the future. We reserve the right to resale any reservations after 10 business days due to non-payment of sent invoices without payment in full. Any partial payments made may be forfeited.

We do NOT have any exact ETAs when Pre-Order products will arrive from our suppliers. We are in constant communications with them, bringing you the latest news and announcements when made available. Thank you again for your continuous patience.

Questions?? Please use our Contact Lone Star Collectibles button at the bottom of the screen and send us your inquiries. All messages are answered in a timely manner.


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